Privacy Policy
Effective Date: June 2026
Welcome to East Solo Honey ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through eastsolohoney.com (the "Website").
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
Information You Provide
When you interact with our Website, you may provide:
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment provider—we do not store your full payment card information)
Order details
Messages submitted through our contact form
Newsletter subscription information
Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the Website
Referring website
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate about purchases
Send shipping and delivery updates
Respond to inquiries
Improve our Website and customer experience
Detect fraud and maintain Website security
Send marketing emails if you have opted in
Comply with legal obligations
3. Cookies
Our Website uses cookies and similar technologies to:
Remember your preferences
Keep items in your shopping cart
Improve Website performance
Analyze Website traffic
Support marketing and advertising efforts
You can manage or disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.
4. Email Marketing
If you subscribe to our newsletter, we may send promotional emails about new products, seasonal offerings, discounts, and company news.
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
5. Payment Processing
Payments are securely processed by trusted third-party payment providers. We do not store complete credit or debit card information on our servers.
6. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers that help us operate our business, including:
Payment processors
Shipping carriers
Email marketing providers
Website hosting providers
Analytics providers
These providers receive only the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
9. Your Privacy Rights
Depending on where you live, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Opt out of marketing communications
Limit certain uses of your personal information where applicable by law
To exercise these rights, please contact us using the information below.
10. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 18, we will promptly delete it.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us from the information provided on our contact page
California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of certain information, and request that we do not sell your personal information.
East Solo Honey does not sell personal information.
California residents may submit privacy requests using the contact information provided above.
Copyright © 2026 East Solo Honey Co. - All Rights Reserved.
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